AI Guest Concierge for Hotels
Give guests instant answers from your hotel information, so independent hotels, resorts and front-desk teams handle fewer repetitive in-stay questions.
- No card
- Test privately
- 30+ languages
What time does breakfast finish?
Can I have late checkout at 2 PM?
Routine questions answered without interrupting reception.
Stay essentials
Wi-Fi, breakfast, check-out and parking answers without another front-desk call.
Facilities and access
Pool, gym, amenities, room features and arrival instructions from your hotel details.
Local and after-hours help
Supported recommendations, late arrivals and common questions when teams are busiest.
A hotel concierge for questions—not another system
Askuvo complements front-desk staff and the tools they already use. Not a booking engine, PMS or channel manager. Not a front-desk replacement.
Static compendium
Guests search pages for the answer.
Generic hotel chatbot
May not be grounded in your hotel information.
PMS or CRM messaging
Plans and sends messages; it does not answer every follow-up.
Askuvo Guest Concierge
Answers from your saved hotel details and says when it cannot confirm something.
Staff still handle judgment, service recovery and complex or urgent needs. Askuvo can flag urgent or sensitive conversations to the team.
From hotel information to guest access
- 1
Add your hotel information
Enter the practical details guests ask about, or import what you already have.
- 2
Test it privately
Ask real hotel questions and check every answer before guests get access.
- 3
Share it with guests
Put the SmartLink in your messages or use the optional QR code in rooms or the lobby.
Opens in the browser—no app or guest account.
Built for independent hospitality
For independent and boutique hotels, resorts, serviced stays and professional accommodation operators. Each separately bookable room counts as one unit; self-serve plans cover up to 20, with Large Portfolio support for 21+.
Hotel concierge questions
Guests ask. Askuvo answers. Your team gets fewer repeat questions.
Add your hotel information and test it privately before any guest gets access.
No card. Start the 30-day guest trial when you are ready.